Policies – VERS L'AVENIR

Policies

Orders and delivery

All orders placed before Saturday 11:59 p.m. will be mailed the following Monday except for temperature exceptions.

If your order qualifies for free local delivery, we will contact you to schedule delivery.

100% Alive worms policy

The worms will be delivered in a litter that can support the worms during their transport. You must notify us if you find that your worms have arrived dead. We will ask you to send us pictures to understand what could have happened.
A replacement delivery will then be sent to you as soon as possible.

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